ASK Email Service

Our ASK email service is free to contact for advice and support following a bereavement.

ASK a question

ASK Email Service Winston's Wish

We received 1,207 new email questions to our email service in 2016/17.

Our email service is a UK-wide national email service, offering support, information and advice to anyone seeking it. It is staffed by people with extensive experience, who have up-to-date knowledge of supporting bereaved children and their families.

Do you need an answer to a question? Are you looking for more information? Here’s where you can submit anything by email and we will respond directly. Emails are free and confidential.

You can also contact our Freephone National Helpline for support and advice. Families can also contact us via Facebook or Twitter.

Our service for young people is available at

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